I listened to Freakonomics recently. It was very thought-provoking.
One of the stories the authors shared included how the I.R.S. changed its requirements for parents to claim a dependant. As a result, on April 15, 1987, 7 million children “disappeared.” How could this happen? What was the change?
The I.R.S. required that parents list their dependants with their Social Security Number, not just their name.
A few thoughts for leaders:
What we measure matters.
How we measure what we measure, matters more.